Format: In-Person | Level: Foundational | Duration: Half-day

Course Description:

This three-hour in-person course is presented by the CPR/AED Public Awareness & Training Network (C-P-A-T Network). Joseph Russell, Executive Director and AHA Instructor, or one of his staff, will present the sessions.

Content will follow the American Heart Association Heartsaver AED Course.

After the CPR portion of this workshop, you will know:

• PA Good Samaritan Laws      
• Adult/Child/Infant CPR      
• Adult/Child/Infant AED (Automated External Defibrillator) 
• Adult/Child/Infant Choking

After the First Aid portion of the workshop, you will know:

• General First Aid Principles - universal precautions, scene safety
• Medical Emergencies – allergic reactions (epi pen), opioid overdose (Narcan), asthma, heart attack, stroke, seizures      
• Injury Emergencies – traumatic injuries such as bleeding, falls, burns, chemical, electrical, etc.

If you are confirmed for a session and cannot attend, please contact Tom Shea via cell phone (215-715-7020) so someone on the wait list can replace you. 

DATES & TIME:

All Training sessions will be IN-PERSON, at PCA, from 1:00 – 4:00 PM 

• July 17, 2025
• August 14, 2025
• September 18, 2025
• November 13, 2025
• January 15, 2026
• March 19, 2026
• May 21, 2026
• July 16, 2026
• September 17, 2026
• November 12, 2026

Format: In-Person | Level: Foundational | Duration: Full-day

Course Description

Whether you are brand new to Excel or want to fill in the gaps, this class is designed to boost your confidence fast.

 At 9:00 am SHARP, you'll sit back, relax, and watch a live guided demo that breaks down Excel’s most essential tools and techniques. With no laptops needed you can fully focus on the why and how of real-world spreadsheet skills, without the pressure of keeping up.

 After lunch, it’s your turn to shine. In the hands-on afternoon session, bring your powered-up Windows based laptop and apply what you’ve just seen—step by step, with real support. From entering data to using formulas and formatting your results, you'll build muscle memory and practical know-how that sticks.

 Learning Objectives

By the end of this course, participants will be know:

How to use the VLOOKUP and HLOOKUP functions.

Why an automatic update of linked worksheets makes your job easier.

How to create a linking formula with step-by-step guidelines.

How to create interactive macros and pause your macro to allow for user input.

The most common Excel® printing goofs…and how to avoid them.

How to perform a what-if analysis using the Scenario Manager.

How to record a macro in your customized toolbox.

DATE & TIME:

Wednesday, September 10, 2025

9:00 AM – 4:00 PM  – Trainer: Teresa Bell

Format: In-Person | Level: Foundational to Intermediate | Duration: Half-day

Course Description:

In today’s diverse and interconnected workplaces, sensitivity is more than a soft skill—it’s a strategic asset that strengthens trust, inclusion, and collaboration. Sensitivity Training – Developing Positive Relationships empowers participants to navigate differences with empathy, respect, and professionalism while building stronger interpersonal connections.

This course offers a safe, supportive space to explore topics such as unconscious bias, inclusive language, cultural awareness, and emotional intelligence. Participants will gain practical tools to build positive relationships, prevent misunderstandings, and contribute to a culture where everyone feels respected and valued.

Learning Objectives

By the end of this course, participants will be able to:

• Define sensitivity in the context of professional relationships and workplace culture.
• Recognize how tone, language, and behavior affect others’ experiences.
• Identify unconscious biases and their impact on communication and decision-making.
• Practice empathy and active listening to strengthen interpersonal understanding.
• Demonstrate respectful responses in situations involving differences or conflict.
• Use inclusive language that promotes dignity and belonging.
• Respond constructively to feedback about insensitive or harmful behavior.
• Commit to daily actions that build trust, respect, and positive workplace relationships. 

DATE & TIME:

Tuesday, September 23, 2025

9:00 AM – Noon  – Trainer: Fausta Britton

Wednesday, March 11, 2026

9:00 AM – Noon  – Trainer: Dianne Young

Format: In-Person | Level: Foundational to Intermediate | Duration: Half-day 

Course Description:

In a world of constant distractions and demands, mindfulness is a powerful skill that enhances focus, emotional regulation, and overall well-being. Improving Mindfulness introduces participants to practical techniques for becoming more present, intentional, and aware—both at work and in life.

This course blends guided practice with scientific insight to help participants reduce stress, increase resilience, and improve decision-making. Whether you’re new to mindfulness or looking to deepen your practice, this experience provides tools that support mental clarity, productivity, and personal growth in any role or setting.

Learning Objectives

By the end of this course, participants will be able to:

• Define mindfulness and explain its benefits for focus, stress reduction, and performance.
• Recognize common barriers to mindfulness in the modern workplace.
• Practice foundational mindfulness techniques such as breath awareness and body scanning.
• Apply mindfulness to improve presence in meetings, conversations, and decision-making.
• Manage emotional responses with greater awareness and self-regulation. Integrate short, daily mindfulness habits into a busy workday.
• Create a personal plan for increasing mindfulness at work and at home.
• Support a culture of well-being and presence by modeling mindful behaviors.

DATES & TIME:

Tuesday, September 23, 2025

1:00 PM – 4:00 PM  – Trainer: Fausta Britton

Tuesday, March 10, 2026    

1:00 PM – 4:00 PM  – Trainer: Dianne Young

Format: In-Person | Level: Foundational to Intermediate | Duration: Half-day 

Course Description:

Successful organizations don’t just hire great leaders — they build them. Identifying and Developing New Managers is designed for leaders, HR professionals, and training teams who are responsible for recognizing leadership potential and preparing high-performing employees for managerial roles.

This interactive course explores how to spot key leadership traits, assess readiness, and provide targeted development to ensure new managers thrive. Participants will examine onboarding best practices, skill-building strategies, and coaching methods that support smooth transitions from individual contributor to effective leader.

Learning Objectives

By the end of this course, participants will be able to:

• Identify core competencies and traits that indicate leadership potential.
• Assess candidate readiness using performance metrics and behavioral indicators.
• Differentiate between high performers and high-potential future leaders.
• Design tailored development plans for first-time managers.
• Support new managers with onboarding tools, mentorship, and feedback.
• Equip emerging leaders with foundational skills in communication, delegation, and team motivation.
• Monitor early performance and provide corrective coaching when needed.
• Build a sustainable leadership pipeline that aligns with organizational goals.

DATES & TIME:

Wednesday, September 24, 2025

9:00 AM – Noon  – Trainer: Fausta Britton

 Wednesday, November 19, 2025

9:00 AM – Noon  – Trainer: Kelli Vrla

Format: In-Person | Level: Foundational to Intermediate | Duration: Half-day

Course Description:

Whether you’re leading a team, proposing new ideas, or building relationships with clients and colleagues, the ability to influence and persuade is essential for workplace success. Influence and the Power of Persuasion is an engaging, in-person training that explores how to ethically shape opinions, inspire action, and build alignment without relying on authority.

Participants will learn the psychology behind decision-making, explore real-world influence models, and practice techniques to gain buy-in, communicate with impact, and confidently lead conversations. This session is ideal for professionals at any level who want to strengthen their personal presence, credibility, and communication effectiveness.

Learning Objectives

By the end of this course, participants will be able to:

• Define the key principles of influence and how they apply in professional settings.                     
• Recognize the difference between influence, manipulation, and persuasion.                     
• Apply persuasive techniques to gain support and cooperation from others.                     
• Leverage body language, tone, and language choices to increase impact.                     
• Build trust and rapport as a foundation for ethical influence.  
• Craft compelling messages that resonate with different audiences.                     
• Use active listening to understand others’ motivations and objections.                     
• Practice real-world influence scenarios through role play and peer feedback.

DATES & TIME:

Wednesday, September 24, 2025

1:00 PM – 4:00 PM  – Trainer: Fausta Britton

Tuesday, January 13, 2026

1:00 PM – 4:00 PM  – Trainer: Elise Woodworth

Format: In-Person | Level: Intermediate | Duration: Full-day

Course Description

Now that you have mastered basic formulas, absolute and relative referencing, this course will take you to the next level. 

At 9:00 am SHARP, you'll sit back, relax, and watch a live guided demo on preparing Excel Tables, Pivot Tables reports, and charts. With no laptops needed, you can fully focus on finessing reports with sorting and subtotaling data, without the pressure of keeping up.

After lunch, bring your powered-up Windows based laptop (no plugging in permitted). In this hands-on session, apply what you’ve just seen with Excel practice files—step by step, with real support.

Learning Objectives:

After participating in this workshop you will know:

• The fastest-growing way to share your spreadsheets with others 
• Control functions most people don’t know they have or can use 
• Times when AutoFilter is a terrific tool – and times when it’s not 
• Simple shortcuts for creating Custom AutoFilters 
• Using macros to automate your worksheets 
• The 7 parts of the VB workspace and how to maximize your abilities with each 
• Everything you’ve ever wanted to know about Pivot Tables

DATE & TIME:

Tuesday, October 21, 2025

9:00 AM – 4:00 PM  – Trainer: Teresa Bell

Format: In-Person | Level: Intermediate to Advanced | Duration: Full-day

Course Description

After mastering Excel for years, you’ve probably wondered what a Macro, Lookup, or 3D Formula was? In this class, you’ll learn what all the buzz is about.

At 9 AM SHARP, relax, and watch a live guided demo that breaks down some of  Excel’s most advanced tools and techniques. With no laptops needed you can fully focus and ask thought-provoking questions, without the pressure of keeping up.

After lunch, roll up your sleeves. Bring your powered-up Windows based laptop and apply what you’ve just seen—step by step, with real support. You’ll be given an Excel exercise file to tackle the concepts learned like a champ!

Learning Objectives:

After participating in this course, you will know how to:

• Navigate the Excel User Interface  
• Undercover Excel commands
• The 4 MUSTS of a Problem-free Spreadsheet
• Secret features when creating sheets
• Surprise formula hacksRelative vs absolute referencing
• Auditing formulas
• Using the secret formatting toolbar
• Tricks with conditional formatting … and much more!

DATE & TIME:

Tuesday, November 18, 2025

9:00 AM – 4:00 PM  – Trainer: Teresa Bell