Format: In-Person | Level: Foundational to Intermediate | Duration: Full-day

Course Description:

Let’s polish your PowerPoint Presentations from beginning to end!

At 9:00 am SHARP, sit back, relax, and watch a live demo that shows how to craft Microsoft PowerPoint presentations professionally using easy-to-use secret hacks. With no laptops needed, you can fully focus on building a professional slide show, complete with photos and media. 

After lunch, let’s get your creative juices flowing!

Bring your powered-up Windows laptop (no plugging in permitted) and practice building a fully formatted PowerPoint presentation.

Learning Objectives

Participants in this full day workshop will:

• Learn how to restructure an inherited presentation with slide designer and cinematic effects.
• Understand how to apply WORD styles in slides
• Learn how to keep Microsoft® Excel® current in PowerPoint®
• Be able to incorporate visually striking 3D images and animation.
• Understand how to utilize Morph with or without Zoom. 

DATE & TIME: 

Thursday, March 5, 2026

9:00 AM – 4:00 PM – Trainer: Teresa Bell

Format: In-Person | Level: Foundational to Intermediate | Duration: Half-day 

Course Description:

In a world of constant distractions and demands, mindfulness is a powerful skill that enhances focus, emotional regulation, and overall well-being. Improving Mindfulness introduces participants to practical techniques for becoming more present, intentional, and aware—both at work and in life.

This course blends guided practice with scientific insight to help participants reduce stress, increase resilience, and improve decision-making. Whether you’re new to mindfulness or looking to deepen your practice, this experience provides tools that support mental clarity, productivity, and personal growth in any role or setting.

Learning Objectives

By the end of this course, participants will be able to:

• Define mindfulness and explain its benefits for focus, stress reduction, and performance.
• Recognize common barriers to mindfulness in the modern workplace.
• Practice foundational mindfulness techniques such as breath awareness and body scanning.
• Apply mindfulness to improve presence in meetings, conversations, and decision-making.
• Manage emotional responses with greater awareness and self-regulation. Integrate short, daily mindfulness habits into a busy workday.
• Create a personal plan for increasing mindfulness at work and at home.
• Support a culture of well-being and presence by modeling mindful behaviors.

DATES & TIME:

Tuesday, September 23, 2025

1:00 PM – 4:00 PM  – Trainer: Fausta Britton

Tuesday, March 10, 2026    

1:00 PM – 4:00 PM  – Trainer: Dianne Young

Format: In-Person | Level: Foundational to Intermediate | Duration: Half-day

Course Description:

In today’s diverse and interconnected workplaces, sensitivity is more than a soft skill—it’s a strategic asset that strengthens trust, inclusion, and collaboration. Sensitivity Training – Developing Positive Relationships empowers participants to navigate differences with empathy, respect, and professionalism while building stronger interpersonal connections.

This course offers a safe, supportive space to explore topics such as unconscious bias, inclusive language, cultural awareness, and emotional intelligence. Participants will gain practical tools to build positive relationships, prevent misunderstandings, and contribute to a culture where everyone feels respected and valued.

Learning Objectives

By the end of this course, participants will be able to:

• Define sensitivity in the context of professional relationships and workplace culture.
• Recognize how tone, language, and behavior affect others’ experiences.
• Identify unconscious biases and their impact on communication and decision-making.
• Practice empathy and active listening to strengthen interpersonal understanding.
• Demonstrate respectful responses in situations involving differences or conflict.
• Use inclusive language that promotes dignity and belonging.
• Respond constructively to feedback about insensitive or harmful behavior.
• Commit to daily actions that build trust, respect, and positive workplace relationships. 

DATE & TIME:

Tuesday, September 23, 2025

9:00 AM – Noon  – Trainer: Fausta Britton

Wednesday, March 11, 2026

9:00 AM – Noon  – Trainer: Dianne Young

This full-day training will offer participants the opportunity to examine both personal and societal conceptions of aging in an exciting and experiential way. Unexamined assumptions can lead to erroneous conclusions about older people in many ways: their abilities, interests, physical well‑being and mental health. Most of us are not fully aware of what we believe about aging yet what we believe shapes how we feel about, think of and relate to older people. It also influences how we understand and experience our own aging.

Drawing on her background in gerontology, creative drama and teaching, Dr. M. KathrynJedrziewski has designed an engaging workshop which facilitates exploration of assumptions about older people. Through "hands-on" learning, role-plays, complex case studies, group discussions, and problem solving, Dr. Jedrziewski will help participants gain new appreciation of the potentials and complexity of aging as well as of the vitality and diversity of older people.

 Thursday, April 2, 2026

9:00 am - 4:00 pm

Trainer: Dr. M. Kathryn Jedrziewski

Format: In-Person | Level: Foundational to Intermediate | Duration: Half-day

Course Description:

Artificial Intelligence (AI) is transforming industries and redefining the way we work, make decisions, and innovate. Introduction to Artificial Intelligence is designed for professionals with little to no background in AI who want to understand its core concepts, capabilities, and implications in the modern workplace. Through engaging discussion, real-world examples, and hands-on activities, participants will gain a clear understanding of how AI works, where it's used, and how to leverage it responsibly.

Whether you're looking to stay current in your field or explore AI’s potential in your organization, this course will equip you with the knowledge to confidently engage in AI-related conversations and initiatives.

By the end of this course, participants will be able to:

• Define the fundamental concepts and terminology of artificial intelligence.
• Explore common problems and how to avoid them.
• Learn the basics of building AI projects
• Understand different types of AI and machine learning
• Recognize the ethical considerations and biases associated with AI use.
• Evaluate how AI is reshaping roles, tasks, and industries.
• Apply simple AI tools to enhance productivity or decision-making.
• Discuss the future potential and limitations of AI with greater clarity and confidence.

DATES & TIME: 

Tuesday, November 18, 2025

9:00 AM – Noon  – Trainer: Kelli Vrla

Tuesday, April 7, 2026

9:00 PM – Noon  – Trainer: Kelli Vrla

Format: In-Person | Level: Foundational to Intermediate | Duration: Half-day

Course Description:

A respectful workplace is the foundation of a healthy, inclusive, and high-performing organization. Respect in the Workplace provides participants with the awareness, tools, and language needed to recognize the value of diverse perspectives and to contribute to a culture where everyone feels seen, heard, and respected.

This course addresses everyday behaviors, unconscious bias, and communication practices that shape team dynamics. Through discussion, self-reflection, and interactive activities, participants will explore how respect influences morale, trust, and collaboration—and how to ensure it is consistently demonstrated in all workplace interactions.

Learning Objectives

By the end of this course, participants will be able to:

• Define what respect looks like in a modern, diverse workplace.
• Recognize the impact of respectful and disrespectful behaviors on individuals and teams.
• Explore how unconscious bias and assumptions can affect interactions and decisions.
• Demonstrate inclusive communication strategies that build mutual respect.
• Address disrespectful behavior constructively and professionally.
• Model respectful behavior in leadership, collaboration, and customer service roles.
• Contribute to a team culture that values listening, empathy, and fairness.
• Commit to ongoing personal accountability in fostering workplace respect.

DATES & TIME:

Wednesday, November 19, 2025

1:00 PM – 4:00 PM  – Trainer: Kelli Vrla

Tuesday, April 7, 2026

1:00 PM – 4:00 PM  – Trainer: Kelli Vrla

Format: In-Person | Level: Foundational to Intermediate | Duration: Half-day

Course Description:

Productivity isn't just about getting more done, it's about taking ownership of how you manage your time, energy, and responsibilities. Personal Productivity: Taking Ownership empowers individuals to become more intentional, focused, and proactive in their daily work. Through practical tools and mindset shifts, this course helps participants build habits that support consistent performance and goal achievement.

Participants will explore how to overcome distractions, manage procrastination, and align tasks with personal and organizational goals. This training is ideal for professionals looking to increase effectiveness, reduce stress, and take full responsibility for their success.

Learning Objectives

By the end of this course, participants will be able to:

• Define personal productivity and its impact on individual and team success.                     
• Analyze how habits, routines, and mindset affect daily effectiveness.                     
• Apply time management techniques to structure and prioritize tasks.                     
• Identify common productivity blockers such as procrastination or perfectionism.                     
• Create systems to track progress and follow through on commitments.                     
• Manage competing demands with increased clarity and confidence.                     
• Develop action plans that align personal values with professional goals.                     
• Strengthen personal accountability and commitment to continuous improvement.

DATES & TIME: 

Tuesday, November 18, 2025

1:00 PM – 4:00 PM  – Trainer: Kelli Vrla

Wednesday, April 8, 2026

1:00 PM – 4:00 PM  – Trainer: Kelli Vrla

Format: In-Person | Level: Foundational to Intermediate | Duration: Two Hours

Course Description:

This training is designed to familiarize direct service workers and others new to the aging network with the resources available for seniors in Philadelphia.  The training will contain:

• Update on PA MEDI health insurance counseling program.
• Update on PCA’s multiethnic and interfaith outreach programs.
• Overview of PCA services
• Discuss the Helpline and its components, including:
  • Telephone information and referral
  • PCA resource coordination and the department’s resource directory - resource material will be shared.
  • PCA’s Emergency Fund --- who it is for and how to use it, other FUEL resources.
  • Provide practice opportunities for using resource information.

Trainer: Lissette Sarfraz, MSS, LSW - Community Relations Manager PCA.

DATES & TIMES:

May 7, 2026

10:00 AM – Noon

Registration is limited to 50 participants per session, so enroll now!